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IT Implementation is Not Success. User Adoption Is.Ā  Jan 30, 2025

Rolling out a new IT system isnā€™t the finish line, itā€™s the starting point. Too often, companies invest millions in new software, complete the technical implementation, and call it a success. Fast-forward a year, and what happens? Low usage, frustrated employees, workarounds, and eventuallyā€¦ a quiet...

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