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The Pleasure Principle in Change Management: How Fun Fuels Lasting Transformation Jan 29, 2025

 Self-control is often seen as the key to success. Whether it's healthy habits, sustainable behavior, or productivity improvements, the underlying assumption is that discipline and willpower are necessary to achieve long-term goals. But what if this classic approach is incomplete?

The study ‘Pleas...

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From Comprehensive Change to the Most Valuable Change Jun 14, 2022

 

Change programs often expand far beyond their initial scope. What starts as a small plan can evolve into an overwhelming and complex process, diluting the essence of the change. Organizations tend to prepare changes down to the finest details, addressing every theoretical obstacle with interventi...

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Teaching Managers to Think Like Designers: A Look Inside KLM Feb 08, 2022

For the past year, Arnoud Bladergroen, Chief Design Thinking at KLM Digital, has been supporting managers in working more efficiently by applying design thinking to their strategic processes. This groundbreaking initiative evolved from within KLM’s product and service design team, driven by a desire...

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